Video Call
to Your Hotel
Payment
Included
How Online Consultation Works — Sapporo Tourist Telemedicine
From booking to medicine at your door — all without leaving your hotel.
Book Online
Fill out the intake form, pick an available time slot, and pay ¥25,000 securely. Instant confirmation by email.
Confirmation Email
You receive an email with your appointment details and video call link. ¥25,000 held — not charged until after consultation.
Video Consultation
The doctor joins you via video call at the scheduled time. Speak English — no interpreter needed.
Medicine Delivered
Prescription filled at our partner pharmacy. Medicine + insurance documents delivered to your hotel by courier.
What We Can Treat Online — Tourist Telemedicine in Sapporo
Video consultation is suitable for many common travel-related conditions.
🤒 Cold, Flu & Fever
Cough, sore throat, runny nose, body aches
🤢 Stomach Problems
Diarrhea, nausea, vomiting, food poisoning
🔥 Urinary Tract Infection
Painful or frequent urination, burning
💊 Prescription Refill
Ran out of blood pressure, diabetes, gout, thyroid, or other daily meds
💤 Jet Lag & Insomnia
Short-course sleep medication
🩹 Skin Rashes & Herpes
Cold sores, shingles, eczema flare-ups
🤧 Allergic Reactions
Hay fever, hives, asthma flare-up
🏥 Other Symptoms
Dizziness, fatigue, general unwellness — we’ll assess and advise
⚠️ Not suitable for online consultation: Conditions requiring physical examination (e.g. COVID/flu rapid test, abdominal palpation), severe chest pain, difficulty breathing, or any emergency. For emergencies, call 119 (free ambulance).
Online Consultation Pricing — Sapporo Tourist Telemedicine
All prices in Japanese Yen (JPY). No hidden fees.
💳 How payment works:
Your card will be pre-authorized for ¥25,000 when you book (this is a hold, not a charge). After your consultation, the ¥25,000 is finalized. Additional items — such as prescription medication or a medical certificate (+¥5,500) — are invoiced separately. The unused hold is released automatically.
📄 Travel Insurance Documents — Delivered with Your Medicine
We provide everything you need for your travel insurance claim:
✓ Medical Certificate (English)
✓ Itemized Receipt
✓ PDF copies emailed to you
Book Your Online Consultation — English-Speaking Doctor in Sapporo
Pick a date and time, fill in your details, and pay ¥25,000 securely — all in one step. Instant confirmation by email.
📌 Before You Book — Please Read
🕐 Clinic Hours (Japan Time / JST)
Mon Tue Thu Fri: 9:10–11:45 / 14:40–16:45
Wed: 9:10–10:45 (morning only)
Sat, Sun & Holidays: Closed
📍 Medicine Delivery Area
Sapporo city only (courier same-day delivery).
Outside Sapporo? Contact us to discuss.
💳 Payment
¥25,000 held online via Stripe (not charged yet).
Charged after consultation. No hidden fees.
Secure payment via Stripe · Available Mon–Fri during clinic hours · Sapporo only
Prefer to Visit in Person?
Our clinic in Sapporo Chuo-ku welcomes walk-in patients. Same-day appointments available.
Your Doctor — Dr. Ken(Kentaro Yokota)
English-speaking internist and clinic director. Years of experience treating international patients in Sapporo. Also a certified technical diving instructor and Sports Doctor — so we speak your language, literally.
FAQ — Online Consultation for Tourists in Sapporo
Is online consultation available outside Sapporo?
Currently, medicine delivery is available only within Sapporo city. If you are outside Sapporo, please contact us via WhatsApp to discuss options — we may be able to help depending on your situation.
How does payment work?
When you book online, your credit card is pre-authorized for ¥25,000 — this is a hold, not a charge. After your consultation, the ¥25,000 is confirmed and charged. Additional items (medication, medical certificate +¥5,500) are invoiced separately. The unused hold is released back automatically.
How do I receive my medication?
Your prescription is filled at our partner pharmacy next to the clinic. The medicine, along with your medical certificate and receipt, is delivered to your hotel by courier — usually within a few hours of your consultation.
Can I get a prescription refill for my regular medication?
Yes. Foreign prescriptions are not valid in Japan, but we can prescribe a Japanese equivalent after a video consultation. Please have your medication box or a photo of the label ready to show the doctor.
What do I need for the video call?
Just your smartphone with a working internet connection. You will receive a video call link in your confirmation email. Please be in a quiet, private place and have your passport or photo ID ready.
Do you issue documents for travel insurance?
Yes. We issue an English-language medical certificate and itemized receipt. PDF copies are emailed to you after the consultation, and originals are delivered with your medicine.
What if I need emergency care?
For medical emergencies, call 119 immediately — it is Japan’s free ambulance service, available 24/7 with English support. Online consultation is not for emergencies.
Feeling Sick in Your Hotel?
Book your online consultation in minutes — instant confirmation by email.
Questions? WhatsApp (text only): +81-80-7798-2117
Yuushin Medical Clinic — Chuo-ku, Sapporo